Editorial standards

These standards guide our publications: make the source clear, show how an example works, and correct material that misleads. They explain the approach we expect of our editorial work and how readers can raise an issue.

Sources

For factual statements about programs, products and rules, we seek the most direct relevant source: usually official terms, policies or pages from the provider or government body concerned. A source’s authority, date, scope and exceptions matter as much as its headline.

• We name the source where a fact depends on it, and link to it where we can.
• Dates have a purpose. For changeable rules, we record when the supporting source was checked and distinguish that from when a rule takes effect. A page update date alone is not proof that every claim has been rechecked.
• Verification has limits. We prefer official text to summaries. If we cannot read it, we do not label a claim as verified from that source; we qualify the available evidence or leave the claim out.
• Rules and availability are different. A listed benefit or facility does not establish that a particular booking qualifies or that space is available. Conditions and exceptions belong with the claim.

Facts, examples and judgement

Our guides contain different kinds of statements, and we try to make it clear which is which:

• Source-based information, with its relevant conditions, dates and limits.
• Worked examples with invented people, prices and terms, used to show a method. We label them as invented. Their numbers illustrate the arithmetic; they don’t describe a real offer or what you’ll get.
• Our judgement and suggestions, such as which questions to ask or what to check first.

When a guide describes personal experience, it’s real experience. We don’t invent first-hand stories, reviews or testimonials.

Who is responsible

Accel Media is the publisher of the publications listed in our portfolio. Our guides appear under each publication’s name and are published by our Editor in Chief, Greg M.. “Published by” names the person responsible for the decision to publish; it doesn’t mean that person wrote every word or holds a professional qualification in the subject. References to “the editor” describe that editorial role.

Research, drafting, checking sources and calculations, and deciding whether to publish are distinct parts of our workflow. AI tools assist this work, as described below. Publication decisions remain a human responsibility.

Use of AI tools

We use AI tools to assist research, drafting, calculations and production. Our publishing process includes human editorial review, and we remain responsible for what appears. AI output is not evidence by itself: factual claims need supporting sources, and worked calculations need checking. We do not present AI assistance as an independent verification or professional qualification.

Some illustrations are AI-generated. A generated image is an illustration, not evidence of a real room, property, person or event. Where that distinction could affect a reader’s understanding, it should be made clear alongside the image.

Commercial relationships

Our coverage is decided editorially. If we have a commercial relationship relevant to something we recommend or discuss, such as a payment, an affiliate arrangement or something provided free, we disclose it clearly, close to the recommendation it affects, not only in a footer. Paid material, if we ever publish it, will be clearly distinguished from editorial material.

Mentioning or linking to an airline, hotel group, bank, card or other company doesn’t mean it sponsors, endorses or has reviewed our material.

Advice and limits

Our guides are general information to help you understand a decision. They aren’t personal financial, investment, tax, legal or medical advice, and they can’t take account of your circumstances. Before you act, check the current terms of the provider you’re using and, where it matters, ask a qualified professional.

Corrections and updates

If something we’ve published is wrong, we want to know. Email hello [at] accel-media [dot] com with “Correction” in the subject line, the page concerned, what’s wrong and, if you have it, a link to the source. Material corrections are listed in our corrections log.

Our correction policy is to fix confirmed errors and add a dated note when a material correction changes the meaning, a calculation or the reader’s decision. Minor spelling or presentation edits do not need a separate note. Changing a date alone does not count as rechecking the content.

What we can’t promise

We work carefully, but we can’t guarantee that every guide is free of errors or still current on the day you read it. Programs and rules can change without notice. Check current official terms for the relevant program or product, including its conditions and exceptions.